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As an organizational consultant, I see many, many companies over time. I haven't seen too many that would have done such a good job of attempting to meet the customer's needs.
Robert Friday, January 23rd, 2009"

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ChooseOutdoorKitchens .com is a dba of Home Goods Store Co. Home Goods Store and its selected affiliates offer this site to you under the following conditions. By visiting and/or using this site in any way, such as browsing products or placing an order, you agree to these conditions. Please read them carefully. These terms and conditions may change with or without notice and are effective immediately upon being posted.

Home Goods Store reserves the right to cancel products to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds our store has collected in reference to the cancelled products and/or services.

You may cancel your order, for any reason, and receive a full refund minus a 15% non-refundable fee provided your order has not been added to the shipping queue or shipped by either ourselves or the distributor. The 15% fee can be used as store credit for future purchases. Our customer service representatives can inform you of the status of your order and advise you whether or not the order can be cancelled. Once an item is shipped or added to the shipping queue by either us or the distributor the item cannot be cancelled or returned. In the case where items you receive are damaged from shipping or defective, Home Goods Store will exchange the damaged item with a new item.

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